Yes. Safety is our number one priority. There are marshals all around the park that will insure the safety of our clients.
CAN I WEAR SHOE INSIDE THE PARK?
You WILL need to be wearing FLYP anti slippery socks to bounce on the trampolines. These socks have been designed to increase grip on the trampolines, reducing the risks of injuries especially on our wall trampolines. In addition, these socks are designed to reduce the chances of transferable foot infections, increase the comfort of all jumpers (from friction). For rock climbing we advise you to wear climbing shoes that you can rent from our premises for a better climbing experience. As for Ninja and Parkour you should be wearing sneakers.
CAN I WEAR GLASSES?
Whilst we encourage people not to wear glasses if possible, we do allow glasses to be worn on the main jumping area.
HOW LONG BEFORE THE SESSION SHOULD WE ARRIVE?
All jumpers must arrive 15 minutes before the start of their jump and climb time, to allow enough time for check-in. We do not offer refunds for late arrivals, and cannot guarantee availability in a later jump session, so please be punctual to avoid any disappointment.
CAN I COME AND WATCH?
Yes, you can come and watch all the fun from our upstairs mezzanine viewing gallery and cafe. We offer FREE Wi-Fi, and you can grab a refreshing drink and a snack. We do not charge for spectators.
WHAT SHOULD I WEAR?
Something comfortable. You will be having a blast and getting a great workout so exercise gear is fine.
IS THERE A WEIGHT LIMIT ON THE TRAMPOLINES?
All participant should be less then 120 kg.
DO ANY OF THE SECTIONS HAVE AN AGE AND HEIGHT LIMIT?
The open jump area and the kids Ninja is open to all ages, children under 5 years old must be accompanied. For the performance area, the Adult Ninja/Parkour area, children must have a minimum height of 120 cm.
CAN I BRING MY OWN FOOD?
Due to our food Health & Safety policy, no self-catering is allowed. We do not allow outside foods or beverages.
IS MY BOOKING REFUNDABLE?
All bookings are non-refundable and non-transferable.
DO WE HAVE LOCKERS?
FLYP has open cube lockers and paid secure lockers available at each venue.
CAN I PURCHASE MY TICKETS ONLINE?
Yes you can book your passes and your parties online.
DO I HAVE TO PURCHASE THE TICKET IN ADVANCE?
No. However, time slots often fill up quickly, and without a reservation there is no guarantee that space will be available. We always recommend getting your tickets online prior to your visit especially if you are a group.